The Need-to-Know Before You Go

UPCOMING SHOWS

April 29: Kid Cudi
Parking lot opens: TBD
Doors: TBD
Show: TBD

Sign up for Kid Cudi text updates HERE.

GET SHOW TEXT UPDATES
Get updates on weather, show info, traffic & more right to your phone.
Text keyword to (505) 560-1833 or click HERE.

NO OVERNIGHT PARKING
There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event, or after, will be towed at the owner’s expense.

UPGRADE YOUR NIGHT
Looking for Fast Lane access or a blanket to enjoy during the show? Click HERE.

COME RAIN AND/OR SHINE
The show will go on whatever the weather. Unless it’s looking extra gnarly. Check our socials day of show for any changes: Facebook, Instagram

GATE TIMES
You can usually roll up 60-90 minutes before showtime, but check your specific event page for exact times or the info above for exact times. 

PARKING LOTS
Parking lots open 2 hours before the scheduled show time. General Parking is included in the price of your ticket. If you want easier entry and exit, go for Premier Parking or VIP Parking. Get parking upgrades HERE.

DROP-OFF AND PICK-UP AREAS
The drop-off areas are located at the north entrance down by the guard shack. Let parking staff know you’re dropping off and they’ll show you the way. When picking up, arrive 45 minutes before the end of the show or you won’t be able to enter until the majority of cars have exited the parking lot.

BOX OFFICE
Open on show days starting at 1pm. The box office is cashless and only accepts credit or debit cards. If you'd like to purchase tickets, click HERE.

WHEN YOU GET HERE
You know the drill—metal detectors, maybe a pat down, and a bag check if you’ve got one. Be prepped—check out our bag policy, and what you can and cannot bring in our FAQs.

BAG POLICY
Only small clutches, wristlets or fanny packs no bigger than 6" x 9" OR clear plastic bags no bigger than 12" x 6" x 12" will be allowed inside the venue.

All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry.  If you have any items that are not allowed into the venue please return them to your vehicle.

ACCESSIBILITY
Whatever your needs, let us know how we can help. Whether that's with your arrival, exploring the venue, the show itself - or all of the above. Click HERE for more info on accessibility.

MOBILE ENTRY
Before you set off, download your tickets to your phone on the Live Nation app. More info on mobile tickets HERE. 

CONTACTLESS PAYMENTS ONLY
We’re a cash-free venue. If you arrive without a debit or credit card, head to an information booth and they’ll exchange cash for card (for free).

THE MERCH
Find that coveted merch at our Concert Gear booths by the main gate and in the north and south plazas.

THE MENU
We've got plenty of options for bites and drinks at the show! To see fan favorite items we serve at every show, click HERE. Specialty items will be featured in our Instagram Stories on show day!

THE LAYOUT
Get lost in the music. Not the venue. Check out the layout so you'll know right where to go when you visit us. Click HERE for a map of the venue!

DESIGNATED DRIVERS
Are you the responsible fan tonight? Our concessionaire offers a free fountain soda to guests that commit to be the designated driver for their party. Please visit Guest Services on the north plaza to pick up a voucher.